Returns & Refunds

We stand by the quality of our skincare tools. If you're not completely satisfied, we offer hassle-free returns.

Return Window: 30 days from delivery

Eligibility:

  • Product must be in its original condition

  • Include all original packaging

How to Start a Return:

  1. Email support@lumaceuticals.com with your order number

  2. We'll provide a return label and instructions

  3. Refunds are issued to your original payment method within 5-10 business days after we receive your return

Note: Shipping costs are non-refundable.